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Category Archives: Web Services

10 Reasons Why SMBs Must Implement a Customer EXPERIENCE Management Culture Today

[bctt tweet="Are you guilty of treating digital marketing as a ‘nice to have’ than an integral part of your business strategy?"]   With most Small To Medium sized Businesses (SMBs) treating the Social and Mobile experience as a mere “check in the box”, without translating it into a mechanism to live up to their customer expectations, it’s not a surprise why most SMB brands have not emerged beyond being just…
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